Contents

Please note that all the documents listed below are in Portable Document Format (PDF).
Guidance Notes on PDF File Format

• Director's Review & Looking Ahead (1.86 MB)
• Our Vision, Mission and Values (513 KB)
• About Our Water (2.21 MB)
• Environmental Report (3.82 MB)
• Performance Pledge (1.23 MB)
• Highlights of the Year (3.03 MB)
• Organisation and Establishment (1.33 MB)
• Administration and Planning (889 KB)
• New Works (1.91 MB)
• Supply and Distribution (1.36 MB)
• Mechanical and Electrical (601 KB)
• Financial Management (1.60 MB)
• Revenue and Pricing (147 KB)
• Departmental Administration and Staff Relations (4.20 MB)
• Customer Services and Relations (1.09 MB)
• Public Relations and Publicity (1.35 MB)

Appendices

1. WSD Organisation Chart (974 KB)
2. Annual Rainfall and Yield (38 KB)
3. Annual Fresh Water Consumption and Per Capita Consumption (38 KB)
4. Annual Fresh Water Consumption (By Sectors) (38 KB)
5. Average Fresh Water and Sea Water Consumption (38 KB)
6. Annual Sea Water Consumption and Population Served (53 KB)
7. Population in Hong Kong and Population Served with Fresh Water Supplies (53 KB)
8. Capital Investment (53 KB)
9. Price of Guangdong Water (53 KB)
10. Annual Expenditure on Purchse of Guangdong Water and Proportion of Annual Total Operating Expenditure (49 KB)
11. Annual Quantity of Guangdong Water Supply (49 KB)
12. Statistics on Mains Bursts Repaired (By Type of Water Supply) (49 KB)
13. Statistics on Mains Bursts Repaired (By Region) (49 KB)
14. Statistics on Waste Detection (25 KB)
15. Statistics on Customer Enquiry and Requests for Service (25 KB)
16. Statistics on Customer Complaints (25 KB)

Annex

1. List of WSD Publications available to the Public (828 KB)
2. Customer Enquiry Centres (17 KB)
3. Drinking Water Quality (4.91 MB)
4. Operating Accounts (27 KB)