Facilitate - WSD AR 2024/25

Our People

We believe delivering outstanding service starts with empowering our staff with enhanced knowledge, skills, safety and wellness. By fostering knowledge, collaboration and continuous learning, we adapt to the rapid climate and technological shifts, enhancing our services while enabling staff to thrive and achieve greater success.

Staff Establishment

In 2024-25,
we provided 15 756 man-days of training, by

0% empowering our staff with
cross-disciplinary learning.

Fostering a Culture of Innovation

Over

0 man-time

participated in 9 Knowledge Management activities

Staff Volunteering in Community Services

In 2024-25,
our colleagues engaged in

0 volunteer activities

contributing 6 165 man-hours
of community service.

Our Community

To sustain water-cherishing behaviour and effectively manage fresh water demand growth, we implement public education campaigns and visiting programmes alongside targeted partnerships. By collaborating closely with schools, businesses and non-government organisations (NGOs), we mobilise community-wide support and maximise the impact of our initiatives.