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What's New

Date Title
2023/05/31 Landlord convicted of overcharging subdivided unit tenant for water
2023/05/30 Enhanced Water Quality Monitoring Programme Weekly Monitoring Data at Consumers' Taps (Week ending: 28 May 2023)
2023/03/22 Enterprises Cherish Water Campaign Awards Ceremony commends over 600 commercial and industrial organisations for water conservation (with photos)
2023/03/15 WSD urges public to be alert to fraudulent SMS message
2023/03/14 Water Supplies Department and Water Authority of Shenzhen Municipality to set up Joint Working Group on Water Development (with photos)
2023/03/14 Landlord convicted of five counts of overcharging subdivided unit tenant for water
2023/03/10 Owner convicted of overcharging subdivided unit tenant for water
2023/03/05 Fresh water supply to north-east area of Kwai Chung district and Kwai Shing Circuit area resumed
2023/03/04 Temporary suspension of fresh water supply to north-east area of Kwai Chung district and Kwai Shing Circuit area
2023/02/09 Landlord convicted of overcharging subdivided unit tenants for water
2023/01/12 Overview of Enhanced Water Quality Monitoring Programme in 2022
2023/01/09 Update on guidelines, templates and audit checklists for Drinking Water Safety Plans for Buildings in Hong Kong
2022/12/28 Landlord and owner convicted of overcharging subdivided unit tenants for water
2022/12/14 Landlord convicted of overcharging subdivided unit tenants for water
2022/11/23 Landlord's representative convicted of overcharging subdivided unit tenants for water
2022/11/21 Greater Bay Area Water Forum cum Shenzhen-Hong Kong-Zhuhai-Macao Water Supply Seminar held in Hong Kong and Shenzhen simultaneously
2022/10/17 Revision of the standard fee of replacement of a 15mm Portable Meter which has been lost or damaged beyond repair by a registered consumer with effect from 24 October 2022
2022/10/17 Revision of 4 Standard Fees and Charges for Valve Operation with effect from 24 October 2022
2022/10/14 WSD to offer self-guided tours of Ex-Sham Shui Po Service Reservoir
2022/10/12 Update on List of Consultants Trained in Water Safety Plan for Buildings
2022/10/12 Update on List of Accredited Training Programme Providers Organising WSPB Training Courses
2022/10/12 Update on List of Qualified Persons Trained in Water Safety Plan for Buildings
2022/10/12 Service Suspension at A Kung Ngam Water Selling Kiosk during 17-30 Oct 2022
2022/09/28 In light of latest development trend of COVID-19 epidemic, w.e.f. 28 September 2022, WSD has resumed the level of residual chlorine in treated water from 1.2 milligram (mg) per litre back to the normal 1.0 mg per litre.
2022/09/05 Ma On Shan Water Treatment Works Open Day 2022
2022/07/28 A new dedicated webpage on "Register of WELS Products" has been launched
2022/06/22 Anderson Road Grey Water Treatment Plant awarded for NEC Sustainability Award of the Year 2022 – Highly Commended
2022/06/22 Lead exceedance in drinking water samples found under Enhanced Water Quality Monitoring Programme
2022/06/01 First conviction for overcharging subdivided unit tenants for water
2022/06/01 Water Supplies Department to suspend some public services
2022/04/28 WSD resumes guided tours to Ex-Sham Shui Po Service Reservoir
2022/04/20 Reopening of Water Supplies Department H2OPE Centre
2022/04/20 Water Supplies Department opens reservoirs all year round to anglers
2022/04/18 Water Supplies Department's Customer Enquiry Centres in Tai Po and Tuen Mun to reopen
2022/04/01 Water Supplies Department to resume some basic public services
2022/03/25 Investigation and rectification works for lead exceedance in drinking water samples found under Enhanced Water Quality Monitoring Programme completed
2022/02/18 Latest arrangements for public services of Water Supplies Department's Customer Enquiry Centres
2022/02/18 Water Supplies Department to suspend some public services
2022/01/24 Latest arrangements for Water Supplies Department's public services
2022/01/18 Latest arrangements of Water Supplies Department's public services
2022/01/06 Water Supplies Department public services arrangements
2021/12/08 Update on List of Qualified Persons Trained in Water Safety Plan for Buildings
2021/11/25 Water Supplies Department to organise guided tours to Ex-Sham Shui Po Service Reservoir
2021/11/03 Lead exceedance in drinking water samples found under Enhanced Water Quality Monitoring Programme
2021/10/19 Grey Water Treatment Plant at Anderson Road Quarry Development awarded for Sustainable Water Management
2021/10/06 Resumption of normal water supply to the supply zone of Wu Kau Tang Fresh Water Tank
2021/09/27 Escherichia coli found in water samples from Wu Kau Tang Fresh Water Tank
2021/08/09 Temporary suspension of flushing water supply to most premises in Tseung Kwan O
2021/07/26 “Q-Leak” underground water mains leak detection training centre opens
2021/06/25 WSD launches a pilot scheme for installation of separate water meters for sub-divided flats
2021/05/21 WSD's website provides information on water charges to sub-divided units
2021/03/29 WSD launches pilot scheme for year-round opening of reservoirs to anglers
2021/03/15 WSD launches virtual tour of Ex-Sham Shui Po Service Reservoir
2021/03/12 Update on List of Qualified Persons Trained in Water Safety Plan for Buildings
2021/03/12 Update on List of Consultants Trained in Water Safety Plan for Buildings
2021/02/17 WSD to resume most of its public services
2021/01/27 Latest arrangements of Water Supplies Department's public services
2021/01/12 Temporary suspension of flushing water supply to most premises in Tseung Kwan O
2021/01/05 Temporary strengthening and tidying up works of Sham Shui Po Fresh Water Break Pressure Tank to commence
2020/12/01 Water Supplies Department public services arrangements
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Water Closets Register as at 30 September 2020
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Flow Controllers Register as at 30 September 2020
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Urinal Equipment Register as at 30 September 2020
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Water Taps (Non-mixing type) Register as at 30 September 2020
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Water Taps (Mixing type) Register as at 30 September 2020
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Showers for Bathing Register as at 30 September 2020
2020/10/12 The Voluntary Water Efficiency Labelling Scheme on Washing Machines Register as at 30 September 2020
2020/09/21 Latest arrangement of “Water Safety Plan Subsidy Scheme” in response to the recent situation of the COVID-19 pandemic
2020/09/15 Water Supplies Department resumes public services
2020/09/10 Reopening of Water Supplies Department H2OPE Centre
2020/09/07 Calculation of water charges for domestic accounts and fresh water flushing accounts affected by suspension of routine meter reading
2020/08/28 Latest arrangements for public services of Water Supplies Department
2020/08/21 Water Supplies Department's Customer Enquiries Centre in Tai Kok Tsui to reopen
2020/07/19 Water Supplies Department public services arrangements
2020/07/16 Latest arrangement of “Water Safety Plan Subsidy Scheme” in response to the recent situation of the COVID-19 pandemic
2020/07/14 Temporary closure of Water Supplies Department H2OPE Centre
2020/06/15 Water Safety Plan Subsidy Scheme to open for application on July 13
2020/06/15 A new dedicated webpage on "Water Safety Plan Subsidy Scheme" has been launched.
2020/05/06 WSD recommends premises with operation suspended for a period of time due to the pandemic to flush their drinking taps before resumption of operations to safeguard drinking water quality.
2020/05/04 Waiver of Water and Sewage Charges for Water Consumption for Non-Domestic Purposes from 1 December 2019 to 30 November 2020
2020/04/29 Water Supplies Department to resume public services
2020/04/27 A new dedicated webpage on "Water Safety in Buildings" has been launched.
2020/04/24 A new requirement has been implemented on Quality Water Supply Scheme for Buildings – Fresh Water (Management System) on or after 1 July 2020.
2020/03/30 Online Application for Plumber's Licence
2020/03/26 WSD Waterworks Welfare Fund Committee Lottery 2020 Results of Raffle Draw
2020/03/22 Water Supplies Department public services arrangements
2020/03/10 Reopening of Water Supplies Department H2OPE Centre
2020/02/28 Water Supplies Department public services arrangements
2020/02/25 Enhanced Water Quality Monitoring Programme - Annual Summary of Water Quality Statistics in 2019
2020/02/08 Water Supplies Department public services arrangements
2020/02/01 Water Supplies Department public services arrangements
2020/01/29 Document receiving services, including various application documents, of the Document Management Centre at Immigration Tower will be suspended from January 29 to 31
2020/01/28 Temporary closure of WSD's Customer Enquiries Centres and H2OPE Centre
2020/01/26 In view of the latest situation of novel coronavirus infection, H2OPE Centre will be temporarily closed with effect from 27 January 2020 until further notice.
2020/01/02 WSD Mobile App - Concerned Districts updated due to 2020 District Council Constituency Boundaries
2019/11/26 Ma On Shan Water Treatment Works Open Day postponed
2019/11/18 Active WSD Capital Works Contracts as at 31 October 2019
2019/11/01 The public may pay water bills through Faster Payment System (FPS) QR codes w.e.f. 1 November 2019.
2019/10/17 Name of Buildings awarded the Quality Water Supply Scheme for Buildings – Fresh Water (Management System) Certificate as at 30 Sep 2019
2019/08/30 Total Water Management Strategy 2019
2019/08/19 Name of Buildings awarded the Quality Water Supply Scheme for Buildings - Flushing Water Certificate as at 31 July 2019
2019/08/16 Excursion with Water Save Dave” Visiting Programme (October 2019 to March 2020)
2019/06/25 Update on Water Safety Plans
2019/03/07 Revision of 25 items of Non-livelihood Related Statutory Fees and Charges under the Waterworks Regulations with effect from 29 March 2019
2019/02/25 Enhanced Water Quality Monitoring Programme - Annual Summary of Water Quality Statistics in 2018
2018/10/19 Public Consultation on Supply of Recycled Water in Hong Kong
2018/09/18 Relocation Notice of Water Supplies Department New Territories West Regional Office
2018/09/09 Water Saving Tips - Foreign Domestic Helpers at Home
2018/08/13 Water Supplies Department attained membership of Leading Utilities of the World
2018/07/30 WSD Circular Letter No. 3/2018 - Standing Arrangement for Random Inspection of New Plumbing Works during Construction Stage
2018/07/03 Audit Check Fees for Provision of Water Supply Connection will be revised with effect from 1 August 2018
2018/05/25 The Voluntary Water Efficiency Labelling Scheme on Water Closets
2018/04/06 Name of Buildings awarded the Quality Water Supply Scheme for Buildings - Fresh Water (Plus) Certificate as at 8 February 2018
2018/03/29 The Mong Kok Customer Enquiry Centre of Water Supplies Department will be relocated from G/F, 128 Sai Yee Street, Mong Kok to G/F, 41 Tit Shu Street, Tai Kok Tsui with effect from 3 April 2018.
2018/02/15 Waterworks (Amendment) Ordinance 2018, Waterworks (Amendment) Regulation 2017 and Waterworks (Amendment) (No.2) Regulation 2017 have come into effect
2018/01/31 Water Supplies Department releases investigation report on incident of unpleasant odour in drinking water in Kwai Chung and Tsuen Wan
2018/01/24 Circular Letter No. 1/2018 - Scheme on Voluntary Submission of Inspection Checklist
2017/12/28 Response to the media reports on discharge of untreated sewage into Dongjiang from a workshop in Dongguan (Chinese version only)
2017/12/18 Black particles in drinking water at Oi Tung Estate, Shau Kei Wan (Chinese version only)
2017/12/04 Update on Water Safety Plans
2017/12/01 Higher turbidity in drinking water in part of Fo Tan area (Chinese version only)
2017/12/01 WSD appeals to water consumers to support Enhanced Water Quality Monitoring Programme
2017/11/27 ACWS’ Visit to Dongjiang Water Supply Facilities
2017/11/21 Unpleasant odour in drinking water in Kwai Tsing District and Tsuen Wan District (Chinese version only)
2017/11/16 Expansion of Tai Po Water Treatment Works and Ancillary Raw Water and Fresh Water Transfer Facilities achieved the BEAM Plus Provisional Platinum rating (New Buildings Version 1.2)
2017/11/13 “Cherish Water Campus” IEP Award Ceremony 2017
2017/11/07 Butterfly Valley Fresh Water Primary Service Reservoir Extension Commissioning Ceremony cum Cherish Water Go Green Fun Fair
2017/11/06 Quality Water Supply Scheme for Buildings – Fresh Water (Management System)
2017/10/30 The Latest Arrangement for New and Renewal Applications under Quality Water Supply Scheme for Buildings – Fresh Water (Plus)
2017/10/27 “Water Conservation” Adventurous Challenge cum Carnival
2017/10/06 LegCo Panel on Development visits Ngau Tam Mei Water Treatment Works
2017/10/03 Floating Solar Power System Photography Competition
2017/09/21 Action Plan for Enhancing Drinking Water Safety in Hong Kong
2017/08/28 WSD Circular Letter No. 7/2017 - Submission of Consumption Flow Rates and Installation of Flow Restrictor
2017/08/21 "Water Conservation - Past • Present • Future" Roving Exhibition
2017/08/08 Loss of small amount of registration forms for installation of flow controllers by Water Supplies Department
2017/08/03 Document of media briefing on 3 Aug 2017 (Chinese Only)
2017/07/24 Recreational Use of Service Reservoir Roofs
2017/06/30 Acceptance of e-Cheque/e-Cashier's Order payment by WSD w.e.f. 30.6.2017
2017/06/14 Circular Letter No. 6/2017 - Systematic Flushing for New Plumbing Works
2017/05/26 Circular Letter No. 5/2017 – Online Re-Plumbing Works
2017/05/22 Building Management Week 2017
2017/05/22 LegCo Panel on Development visits Muk Wu Raw Water Pumping Station and Tai Po Water Treatment Works
2017/04/15 LegCo Panel on Development Conducts Duty Visit to Dongjiang River Basin
2017/04/01 Voluntary Labelling Scheme for Approved Plumbing Products
2017/04/01 Sewage Tariff is adjusted from $2.67 to $2.92 per cubic meter effective from 1 April 2017
2017/03/20 Circular Letter No. 4/2017 – Random Inspection of New Plumbing Works During Construction Stage
2017/02/21 WSD Installs HK’s First Pilot Floating Photovoltaic System
2017/02/03 Issue of WSD Circular Letter No. 3/2017 "Enhancement Measures for Processing Applications for Water Supplies"
2017/01/16 New TV and Radio Announcements in the Public Interest (API) on “Follow Smart and Healthy Drinking Water Habits
2016/12/30 Seminars on Water Use Tips for Residential Institutions / Day Centres / Child Care Centres (Presentation material attached)(Chinese Version Only)
2016/12/29 Seminars on Water Use Tips for Kindergartens and Kindergarten-cum-Child Care Centres (Presentation material attached)(Chinese Version Only)
2016/11/21 “Quality Water Supply Scheme for Buildings – Fresh Water (Plus) and Flushing Water” Certificate Presentation Ceremony 2016
2016/11/21 "Zero Waste in Trades" Forum cum Launching Ceremony on "Best Practice Guidelines" (BPG) for Water Usage
2016/11/20 “Water Resources Sustainability – Marching On” Seminar
2016/11/18 “Cherish Water Campus” Award Ceremony
2016/11/17 Water Conservation Week 2016
2016/03/29 WSD’s mobile application has provided QR Code for customer to pay water bill by cash at convenience stores
2016/03/22 Water Forum 2016 - Water Security: From Dongjiang to Sponge City
2016/01/23 Cherish Water Campus – Pledging Ceremony
2016/01/04 WSD started displaying the posters on “Water Security & Water Conservation”
2016/01/01 Water and Sewage Charge Subsidy Scheme effective from 1 January 2016
2015/12/27 Quality Water Supply Scheme for Buildings - Fresh Water (Plus)
2015/09/01 WSD is one of the merchants under Electronic Bill Presentment and Payment (EBPP) Service w.e.f. 1 Sep 2015