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Water Supply for Simple Cases for Selected Business Trades or Separate Metering (e-Submissiion)

(Electronic submission will be accepted from 1 September 2020)

Applicants can submit the applications for water supplies that do not involve new connection points to the Government water supply system, to selected business trades and for Separate Metering as listed in the table below in-person, by mail or  by electronic means.

Type of Water Supply Application
(Section 3 of WWO 542 (06/2020))		 Classification Code of Water Accounts
(Section 4 of WWO 542 (06/2020))		 Description
Type 3(j)
Food Business		 641100 Restaurants - Chinese
641200 Restaurants – non-Chinese
641300 Restaurants – fast food shops
641998 Restaurants – other eating places
Type 3(j)
Others		 959198 Barber & beauty shops
952000 Laundries
Type 3(c) N/A Separate Metering

If electronic mean is chosen, please submit via the dedicated email address below:

awssimpleapp@wsd.gov.hk

(Note: The dedicated email address is for e-submission only, enquiry of the status of application case using the dedicated email address is not allowed and will not be responded.)

Applicants and LPs shall note the following requirements of format when using electronic submission (e-submission):

  1. The subject title of the submission email shall contain “Simple AWS Submission for (Premises address)”
  2. Form WWO 542(06/2020) and relevant Document List* with all the required supporting documents shall be submitted in PDF, JPG, TIF or PNG format with a minimum resolution of 300x300 dpi. All drawings shall be in colour;

    * Please refer to Circular Letter No. 2/2020 for details of the Document List requirement

  3. Each submission document shall be attached as a separate file in the email (See sample 1);
  4. The file name of submission documents should contain alphabets and numbers only. Chinese characters or special symbols as a file name should not be used in e-submission documents;
  5. The email size of an e-submission including the attachments shall not exceed 25MB.

Upon receipt of an application for water supply through e-submission, subject to the checking of the completeness and format of the submitted documents, the WSD will send an acknowledgment email to the email address of the sender. Applications by e-submission without all the required supporting documents or submission not following the specified format stated above will be rejected.

Submission of supplementary information in the proposal stage can also be submitted to the dedicated email address above. All re-submissions shall use exactly the same title as the first submission and shall quote the ASN No. of the case in the email.

NOTE: Please complete Form WWO 1 and send to wsdinfo@wsd.gov.hk if you are applying for change of consumership of an existing water account.