*For enquiry of the status of new application cases, you may contact the corresponding officers in the ‘Contact List for New Application Case Status Enquiry’.
Pursuant to Section 14 of Waterworks Ordinance (Cap. 102) (WWO), a person must not construct, install, alter, or remove a fire service or inside service unless the Water Authority has granted a written permission for it. The Water Authority may grant the written permission on his own initiative or on application of a licensed plumber. Besides, Section 15 of the WWO also stipulates that, a person who is not a designated person# must not carry out the construction, installation, maintenance, alteration, repair or removal of a fire service or inside service (i.e. specified plumbing works).
The Water Authority may waive the requirement of permission under Section 14 of the WWO in the case of alterations to a fire service or inside service which are, in his opinion, of a minor nature, see Works of a Minor Nature for details.
Alterations to a fire service or inside service must not be considered as of a minor nature if the alterations would, in the opinion of the Water Authority, adversely affect the efficiency of the fire service or inside service in providing a reliable and adequate supply of water; or the quality of the water.
# “Designated person” means: