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Application and Public Forms

Guidance Notes on Form Format : PDF Form

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Water Supply

Form No. Form Title Download Form Fillable PDF Form Guidance Notes
WWO 46 Application for Constructing, Installing, Altering or Removing an Inside Service or Fire Service (Version 1/2018)
[Only applicable to submission of potable fresh water plumbing works in occupied buildings made on/after 15 November 2017. For details, please refer to WSD Circular Letter No. 10/2017]
[For submission of new plumbing works in unoccupied buildings, please use the version (1/2017) until 31 December 2017.  For details please refer to WSD Circular Letter No. 9/2017.]
PDF Fillable pdf Form PDF
Application for Constructing, Installing, Altering or Removing an Inside Service or Fire Service
(Version 1/2017)
[Only Applicable to submission made on/after 1 February 2017]
PDF Fillable pdf Form N/A
Application for Constructing, Installing, Altering or Removing an Inside Service or Fire Service
(Version 10/2015)
PDF Fillable pdf Form PDF
WWO 542 Application for Water Supply/Request for Work to be Carried out by the Water Authority PDF Fillable pdf Form Guidance Notes
Request for Temporary Water Supply for Planned Suspension
WWO 132 Application for Certificate Regarding Water Supply Availability/Connection PDF Fillable pdf Form Guidance Notes
WWO 1143 Application for Water Meter Removal and Water Supply Disconnection due to Building Demolition PDF N/A N/A

Water Account

Form No. Form Title Download Form Fillable PDF Form Guidance Notes
Taking up or Closing Water Account
WWO 1 Application for Taking Up of Consumership and Undertaking referred to in Section 7 of the Waterworks Ordinance (Chapter 102) and Section 5 of the Sewage Services Ordinance (Chapter 463) PDF Fillable pdf Form Guidance Notes
WWO 1145 Joint Application for Change of Consumership PDF N/A Guidance Notes
WWO 243 Application for Termination of Consumership and Refund of Water Deposit PDF Fillable pdf Form Guidance Notes
Refund of Water Deposit
WWO 213 Application for Refund - Loss of Water Deposit Receipt PDF N/A Guidance Notes
WWO 365 Letter of Indemnity (for refund of deposit / charges of deceased consumers) PDF Fillable pdf Form Guidance Notes
WWO 368 Letter of Indemnity (for refund of deposit / charges) PDF Fillable pdf Form Guidance Notes

Water Bills

Form No. Form Title Download Form Fillable PDF Form Guidance Notes
Payment Methods
WWO 1054 Direct Debit Authorisation Form for Payment of Charges Issued by the Water Authority (Application for Autopay) PDF Fillable pdf Form Guidance Notes
N/A Cancellation of Direct Debit Authorization for Payment of Charges issued by the Water Authority PDF Fillable pdf Form Guidance Notes
Bill Language and Bill Routing
WWO 227 Notification of Change of Mailing Address PDF Fillable pdf Form N/A
N/A Change of bill Language Form PDF N/A Guidance Notes
Update of Personal Particulars
N/A Amend Account Detail Form PDF N/A Guidance Notes

Plumber's Licence

Form No. Form Title Download Form Fillable PDF Form Guidance Notes
WWO 495 Application for Issue of a Grade I Plumber's Licence PDF Fillable pdf Form Guidance Notes
N/A Application for Renewal/Re-issue of a Plumber's Licence PDF Fillable pdf Form Renewal of Licence – Guidance Notes
Re-issue of Licence – Guidance Notes
N/A Application for Change of Particulars of a Licensed Plumber PDF Fillable pdf Form Guidance Notes

Quality Water Supply Schemes For Buildings - Fresh Water And Flushing Water

Form No. Form Title Download Form Fillable PDF Form Guidance Notes
N/A Quality Water Supply Schemes For Buildings - Fresh Water (Management System) PDF N/A Guidance Notes
N/A Quality Water Supply Schemes For Buildings - Fresh Water (Plus) PDF N/A Guidance Notes
N/A Quality Water Supply Schemes For Buildings - Flushing Water PDF N/A Guidance Notes

Voluntary Water Efficiency Labelling Scheme (Proforma Letter of Application and Supplementary Form)

Form No. Form Title Download Form Fillable PDF Form Guidance Notes
N/A Voluntary Water Efficiency Labelling Scheme on Showers for Bathing (Proforma Letter of Application) PDF / DOC N/A Guidance Notes
N/A Voluntary Water Efficiency Labelling Scheme on Water Taps (Proforma Letter of Application) PDF / DOC N/A Guidance Notes
N/A Voluntary Water Efficiency Labelling Scheme on Washing Machines (Proforma Letter of Application) PDF / DOC N/A Guidance Notes
Voluntary Water Efficiency Labelling Scheme on Washing Machines (Supplementary Form 1) PDF / DOC N/A Guidance Notes
N/A Voluntary Water Efficiency Labelling Scheme on Urinal Equipment (Proforma Letter of Application) PDF / DOC N/A Guidance Notes
N/A Voluntary Water Efficiency Labelling Scheme on Flow Controllers (Proforma Letter of Application) PDF / DOC N/A Guidance Notes

Other Forms

Form No. Form Title Download Form Fillable PDF Form Guidance Notes
N/A Application for Access to Information PDF Fillable pdf Form Guidance Notes
N/A Application for Visit to Water Treatment Works PDF Fillable pdf Form Guidance Notes
N/A Application for Fishing Licence PDF Fillable pdf Form Guidance Notes
N/A Application for Inclusion as a WSD Supplier PDF N/A Guidance Notes