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"Excursion with Water Save Dave" Visiting Programme (For Individuals and Groups)

"Excursion with Water Save Dave" Visiting Programme, to be conducted by way of guided tours, comprises visits to various waterworks facilities under three themes.  It aims to introduce the historical background and significance of various waterworks facilities, enhancing public’s knowledge of water resources and raising their awareness of water conservation.

The following guided tours to waterworks facilities are now opened to individuals and organisations for visit by prior application:

Application Methods

1. Please refer to the application methods below according to the proposed date of visit:

   A) Guided tours before 31 December 2023

   Please submit the application through the online platform (https://eform.cefs.gov.hk/form/wsd001/), or return the completed application form (pdf: group / individual) by fax (2824 0578) or email (wsdinfo@wsd.gov.hk) to Water Supplies Department at least ONE month prior to the date of visit.

   B) Guided tours after 1 January 2024

   Please submit the application through the online platform (https://www.waterconservation.gov.hk/en/wsd-excursion-with-dave/index.html).

   Individual applicants are required to apply online at least 7 days prior to the date of visit.

   Group applicants are required to apply online at least 30 days prior to the date of visit.

2. For enquiries on this event, please contact our enquiry hotline 2370 4866 (Theme 1) ; 3590 8980 (Theme 2) and 3590 8980 (Theme 3) or by email to wsdinfo@wsd.gov.hk.
3. Please refer to the booking schedule for the available visiting session. Please be reminded that the schedule is for reference only, availability of visiting sessions is subject to change based on the actual situation.

Application Guidance Notes and Rules for Visit

1. Participants must be at least 8 years old at the time of visit.
2. The maximum number of participants including frontline staff in each guided tour shall not exceed 30 persons. Each guided tour will be led by one tour guide and one assistant tour guide.
3. (For individual applicants) The minimum number of participants in each guided tour is 15. The maximum number of participants for each application is 4 (including the applicant).
4. (For group applicants) The minimum number of participants for each application of a school or an organisation is 15, including teachers or staff.  If the applicant group includes person with special needs, WSD will adjust the minimum number of participants in the group having regard to the actual situation.  Please contact WSD through the enquiry channels in the below Note 6 of the Application Guidance Notes and Rules for Visit, if necessary.
5. (For group applicants) Schools or organisations are not allowed to make profit by arranging visit tours to WSD’s facilities.
6. For interested persons or groups with special needs, please contact WSD through our enquiry hotline (Theme 1) 2370 4866; (Theme 2) 3590 8980; (Theme 3) 3590 8980 or by fax (2824 0578) or email (wsdinfo@wsd.gov.hk). Applicants should assess their own and their group members’ health condition and consider whether it is necessary to be accompanied and assisted by care takers before making application. Participants are responsible for taking care of their own safety during the tours. WSD staff has right to refuse any individuals from joining the tour based on actual needs and conditions.
7. The itinerary involves narrow trails and stairs thereby certain efforts will be required, including Plover Cove Reservoir and Waterworks Heritage Trails. Participants should assess their own as well as their participants' health conditions and consider whether it is necessary to be accompanied and assisted by care takers before making application for the guided tour.
8. (For applicants of visits to water treatment works under Theme 3) Visitors to the water treatment works are not allowed to eat or drink (except drinking water) during the guided tour, and must follow the instructions from tour guide and assistance tour guide in sake of safety.
9. No pets are allowed in guided tours.
10. Procedures of Application Confirmation are as follows:

    A) Guided tours before 31 December 2023

    Upon receipt of the application, WSD will usually inform the successful applicants through SMS at least 3 weeks before the date of visit. WSD will also notify the unsuccessful applicants through SMS.

    B) Guided tours after 1 January 2024

    Individual applicants will receive an instant confirmation email upon making an online application successfully.

    Successful group applicants will usually be notified through SMS and email at least 3 weeks before the date of visit after submission of online application. WSD will also notify the unsuccessful applicants through SMS and email.

11. Procedures of Reservation Cancellation are as follows:

    A) Guided tours before 31 December 2023

    A notice of cancellation is required at least 7 days before the date of visit if the applicant wants to cancel the visit booking. The cancellation request should be made through our enquiry hotline (Theme 1) 2370 4866; (Theme 2) 3590 8980; (Theme 3) 3590 8980 or by fax (2824 0578) or email (wsdinfo@wsd.gov.hk).

    B) Guided tours after 1 January 2024

    Individual applicants are required to cancel the booking via online plaform (https://www.waterconservation.gov.hk/en/wsd-excursion-with-dave/index.html) at least 7 days prior to the date of visit.

    Group applicants are required to cancel the booking made through our enquiry hotline (Theme 1) 2370 4866; (Theme 2) 3590 8980; (Theme 3) 3590 8980 or by fax (2824 0578) or email (wsdinfo@wsd.gov.hk) at least 7 days prior to the date of visit.

12. If the applicant does not show up at the allocated time of visit without any prior notice and fails to apply for cancellation in accordance with above Note 11 of the Application Guidance Notes and Rules for Visit, WSD reserves the right to refuse applications from the relevant individuals, schools and organisations for visiting the waterworks facilities in the future.
13. Procedures of Changing the Number of Participants are as follows:
    

    If there are any changes in the number of participants, applicant must make request through our enquiry hotline (Theme 1) 2370 4866; (Theme 2) 3590 8980; (Theme 3) 3590 8980 or by fax (2824 0578) or email (wsdinfo@wsd.gov.hk) at least one week before the date of visit. WSD’s confirmation is required for all applications for changes in the number of participants to be effective. Due to limited availability of guided tours, acceptance of the change request is subject to the final decision of WSD.

14. All the visit reservations are not transferrable. Once it is found, WSD reserves the right to cancel the visits of relevant individuals.
15. Participants shall arrange for their own transportation to the assembly point. Transportation between the assemble point, the dismissal point and the facilities are provided by WSD.
16. Participants are required to arrive at the assembly location on time. Lateness will not be accepted. If it is necessary to change the assembly time and/or location or even cancel the scheduled tour due to unexpected circumstances, WSD will notify the participants by telephone as soon as practicable.
17. The guided tours will be arranged on a first-come-first-served basis.
18. (For group applicants) To enable more interested schools or organisations to visit our facilities, a school or an organisation could at most participate FOUR guided tours.
19. The visit will be cancelled automatically if Tropical Cyclone Warning Signal No.3 or above; or Amber Rainstorm Warning Signal or above is in force within 3 hours before the visit is scheduled to begin.
20. WSD will decide to continue or suspend the visiting programme depending on the weather or the actual situation of the visiting venue.
21. WSD reserves the right to cancel any pre-arranged visits by giving an advance notice.
22. WSD will take out local travel insurance for all eligible participants. Each participant will be covered by not less than HK$100,000 personal accident and medical insurance. The right of visit of participants will be cancelled if they provide incomplete or inaccurate information.
23. WSD will take photos and videos for participants during the visit and use the photos and videos for the purpose of promotion and publicity. Should the participants do not agree with such arrangement, please inform the tour guide of the guided tour on the day of visit and sign the form of "Notice of Objection for Use of Photos and Videos Taken during the Event for the Purpose of Promotion and Publicity".
24. WSD is exempted from all the liabilities of claims, costs, damages and expenses in respect of any damage, injury or loss to the participants or their properties occasioned by or in any way arising from the visit or any purpose pertaining to or associated with the visit.

Personal Data Collection Statement

1. Purpose of Collection: The personal data provided by means of this form will only be used for processing the application of visiting facilities of WSD and disseminating WSD information.
2. Classes of Transferees: The personal data you provide by means of this form may be disclosed to other government bureaux and departments and other related organisations for the purposes mentioned in point 1 above.
3. Access to Personal Data: You have a right of access and correction with respect to personal data as provided for in sections 18 and 22 and Principle 6 of Schedule 1 of the Personal Data (Privacy) Ordinance. Your right of access includes the right to obtain a copy of your personal data provided in this form subject to payment of a fee.
4. Enquiries: For enquiries concerning the personal data collected by means of this form, including the making of access and corrections, please contact our Public Relations Unit (Address: Water Supplies Department, 48/F, Immigration Tower, 7 Gloucester Road, Wanchai, Hong Kong).
   
   

WSD launches a mobile web game “Excursion with Water Save Dave AR Experience”.

Participants can redeem a souvenir after completing the required tour routes and games!  (While stocks last)

Click here to learn more about the game.