Annual Report - Water Supplies Department 2016 - 2017

目錄 Contents 1 抱負、使命及信念 Vision, Mission & Values 3 部門總覽 Corporate Profile 5 水務署組織圖 WSD Organisation Chart 7 大事紀要 Events in Brief 19 署長的話 Director’s Statement 26 主要工作表現指標 Key Performance Indicators 29 供水管理 Water Supply Management 39 培養節約用水文化 Fostering a Water Conservation Culture 51 水質 Water Quality 55 水務基建設施 Waterworks Infrastructure 63 財務及水費 Finance and Water Charges 71 可持續運作 Sustainable Operations 81 專注客戶服務 Focusing on Customer Service 85 精益求精 Enhancing Our Competencies 93 附錄 Appendices 96 附件 Annexes