2005 World Water Monitoring Day in Hong Kong

Welcome Message

Organisation

Vision, Mission and Value

Principal Functions and Services

Performance Pledges

History

Water Suspension Enquiry

How to Apply

Accounts Related Matters

Water and Sewage Charges

Sale of Water Tickets & Water Selling Kiosks

WSD Customer Liaison Group

Fishing Licence

Visiting Water Treatment Works

Water Supply for New Buildings

Installation of Separate Meter

Refixing of Water Meter

Plumber's Licence

Guideline on Application for Approval of Water Supply Pipes and Fittings

Change of consumership

Termination of account

Water Deposit Matters

Payment Methods

Reasons for Issuing High/Low Consumption Notices

Advice on High Consumption and Meter Test

How to Lodge a Dispute about High Water Charge

Fun of Fishing in Hong Kong Reservoir

Visits to Water Treatment Works

Waterworks Ordinance and Regulations

Directory of Water Supply Pipes and Fittings, Water Heaters and Materials

Fresh Water Plumbing Quality Maintenance Recognition Scheme

Replacement and Rehabilitation of Water Mains

Sea Water for Flushing

How to Save Water

Water Supply Matters

Plumbing Matters

Installation of Electric Water Heater and Water Purifiers

Fish in the Reservoirs

Brief Introduction of Reservoirs

Application for Fishing Licence

Preface

Objective

The Visit

Visiting Time

Rules

Application Procedures

Brief Introduction of Water Treatment Works

Discoloration of Water

Supply Fault

Water for Fire Flighting

Water Quality

Weak Water Supply

Licenced Plumber Directory

Employ a Licensed Plumber

WSD Circular Letters Issued to Licenced Plumbers and Authorized Persons

Cleansing of Fresh Water Storage Tanks

Check Leakage of Internal Plumbing

Maintenance of Internal Plumbing

Water Seepage at the Ceiling / Wall

Installation of Electric Thermal Storage Type Water Heater for Domestic Purpose

Use of Purifiers/filters

Taking Up of Water Account

Termination of Water Account

On-line Payment Method

Change of Mailing Address

Change of Water Bill Language

Apply for Plumber's Licence

Scenario of Water and Sewage Charges Incurred

Truth about Water

WSD Standard Drawings

Annual Report - Water Supplies Department

Waterlink Newsletter

Droplet

Hong Kong's Water (1996)

How to Prevent Damage to Water Mains

Guidelines for Excavation Near Water Mains

Works Contracts

Consultancies - Expression of Interest

Forecast of Invitations to Tenders - Works Contracts

Forecast of Invitations to Tenders Consultancies

Code on Access to Information

List of Available Information

List of Records by Category

Procedures and Charges for Access to Information not routinely published

Offices

Customer Telephone Enquiry Centre

Advisory Committee on the Quality of Water Supply

Enquiry/Complaint Form

Online Customer Opinion Survey Form

Online Excellent Service Commendation Form