Vision, Mission and Values

- To excel in satisfying customers’ needs for the provision of quality water services.
- Customer satisfaction
- Reliability
- Environmental awareness
- Dedication
- Improvement
- Teamwork
- To provide a reliable and adequate supply of wholesome potable water and sea water to our customers in the most cost-effective way.
- To adopt a customer-oriented approach in our services.
- To maintain and motivate an effective, efficient and committed workforce to serve the community.
- To remain conscious of our responsibilities towards the environment.
- To make the best use of resources and technology in our striving for continuous improvement in services.