Statistics on Customer Complaints

Year Account-Related Non-Account-Related Total
1993 461 49,087 49,548
1994 105 46,375 46,480
1995 248 47,305 47,553
1996 123 44,939 45,062
1997 47 34,197 34,244
1998 15 29,086 29,101

Statistics on Customer Complaints.

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