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Educational Visits to Waterworks Installations by Schools or Groups

The following waterworks facilities are now open to schools and organisations for visit by prior application:

Name of Facilities Address Available Visiting Time
Ngau Tam Mei Water Treatment Works (New)
(Original PDF version / Accessible PDF version)
Chuk Yau Road, Ngau Tam Mei,
Yuen Long, New Territories
Every Wednesday morning (from 9:30 am to 11:00 am), excluding public holidays.
Ma On Shan Water Treatment Works
(Original PDF version / Accessible PDF version)
Kwun Hang Village, Sai Sha Road,
Ma On Shan, New Territories
Every Tuesday morning (from 9:30 am to 11:00 am) and afternoon (from 2:00 pm to 3:30pm), excluding public holidays.
Western Salt Water Service Reservoirs(New) The University of Hong Kong,
Pokfulam, Hong Kong
Every third Wednesday morning of the month (from 10:30 am to 11:30 am), excluding public holidays.

Application Guidance Notes and Rules for Visit to Waterworks Installations

  1. Application shall be submitted at least ONE month prior to the date of visit, and only visits within the next SIX months could be reserved.
  2. Please refer to the booking schedule  for the available visiting session. The schedule will be updated from time to time to reveal the latest situation of booking for the visits. Please be reminded that the schedule is for reference only, availability of visiting session is subject to change based on the actual number of applications.
  3. Age of Participants
    Name of Facilities Age of Participants
    Ngau Tam Mei / Ma On Shan Water Treatment Works Aged 8 or above
    Western Salt Water Service Reservoirs Aged 13 or above
  4. No. of Participants
    Name of Facilities No. of Participants
    (including teachers or staff)
    Ngau Tam Mei / Ma On Shan Water Treatment Works Min. 10; Max. 50
    Western Salt Water Service Reservoirs Min. 10; Max. 25
  5. Participants shall arrange for their own transportation.
  6. For safety reasons, those with impaired mobility, aided by others or walking sticks or wheelchair-bound, or children in prams or carried in arms are not allowed to enter the water treatment works / salt water service reservoirs for visit.
  7. Visits will be arranged on a first-come-first-served basis. To enable more interested parties to visit our facilities, if more than one application for visit is received from a school or an organisation in the same year, the WSD reserves the right to make special arrangements in response to the actual number of applications.
  8. Applicants should be registered schools or non-profit making organisations. Schools or organisations are not allowed to make profit by arranging visit tours to WSD’s facilities.
  9. Confirmation will be given by the WSD for all successful applications. Applicants should also contact our staff at 2829 4799 or 2294 2658 one month before the date of visit for assurance of the visit. If not, the reservation may be cancelled without further notice.
  10. The morning visit session will be cancelled without an advance notice if the Black Rainstorm Warning Signal or Typhoon Signal No. 8 or above is in force after 7:00 am on the date of visit. The afternoon visit session will be cancelled without an advance notice if any of the signals mentioned above is in force after 10:00 am.
  11. The WSD reserves the right to cancel any pre-arranged visit by giving an advance notice.
  12. A notice for cancellation is required at least one week before the date of visit if the school or organisation wants to cancel the visit booking. If the school or organisation does not show up at the allocated time of visit without any prior notice, the WSD reserves the right to refuse applications from the relevant school and organisation for visiting the water treatment works / salt water service reservoirs in the future.
  13. The WSD is exempted from all the liabilities of claims, costs, damages and expenses in respect of any damage, injury or loss to the participants or their properties occasioned by or in any way arising from the visit or any purpose pertaining to or associated with the visit.

Personal Data Collection Statement

  1. Purpose of Collection: The personal data provided by means of this form will only be used for processing the application of visiting facilities of the Water Supplies Department (WSD) and disseminating WSD information.
  2. Classes of Transferees: The personal data you provide by means of this form may be disclosed to other government bureaux and departments and other related organisations for the purposes mentioned in point 1 above.
  3. Access to Personal Data: You have a right of access and correction with respect to personal data as provided for in sections 18 and 22 and Principle 6 of Schedule 1 of the Personal Data (Privacy) Ordinance. Your right of access includes the right to obtain a copy of your personal data provided in this form subject to payment of a fee.
  4. Enquiries: For enquiries concerning the personal data collected by means of this form, including the making of access and corrections, please contact our Public Relations Unit (Address: Water Supplies Department, 48/F, Immigration Tower, 7 Gloucester Road, Wanchai, Hong Kong).

Application Methods

  1. Please return the completed Application Form by fax (2824 0578) or email (wsdinfo@wsd.gov.hk) at least ONE month prior to the date of visit.
  2. For enquiries, please contact us at 2829 4799 or 2294 2658.