Jump to the beginning of content

WELS on Water Closets - How to Apply

All manufacturers, importers and other related parties in the water closets trade are welcome to participate in the scheme.

Application for registration can be submitted through mail, fax or email to Water Supplies Department (WSD):

Address : 47/F, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong
Fax number : 2824 0578
Email address : wsdinfo@wsd.gov.hk

The applicant shall apply for registration using the proforma letter of application  attached to the scheme document. In addition, the following information shall be submitted for approval:

  1. Information of the company, i.e. name, address, telephone number, fax number, e-mail address, website address, and contact person, and sale distribution network (names and addresses of the distributor(s)), etc.;
  2. Information of the water closet being applied for registration in the Scheme, i.e. brand name, model no. and/or name, catalogue (if available), at least three photos clearly showing the front, side and bottom views of the water closets and country of origin.
  3. Proposed commencement date to affix the Label(s) to water closet (Year _____, Month _____).
  4. Documentary proof that the design (if any) and production system for the water closet is operating according to a recognised international quality system (such as ISO 9001 or equivalent). The submission of product drawings extracted from the product manual or design manual, and international quality system certificate on the manufacturer can be considered as documentary proof of recognition of the quality system. Failure to renew the recognised international quality system may render the model registration null and void;
  5. Detailed test report in accordance with the reporting requirements is specified in Annex 2 of the scheme document. The test report shall be issued by a recognised laboratory complying with the requirements in Section 8 of the scheme document. The required information requested in Sections I, II, III, IV & V of Annex 1 of the Scheme document have to be provided in a single section of the test report;
  6. Documentary proof that the testing laboratory appointed by the participant has satisfied the requirement of Section 8 of the scheme document. The submission of certificate of accreditation, self-declaration statement that the operation of the testing laboratory meets the requirements of ISO/IEC 17025 can be considered as documentary proof; and
  7. For the case of water closet of same design but with the variation in colour and finishing, the applicant should consult with the testing laboratory and confirm in writing that such variation will not affect the water flush volume and other performance requirements specified in Section 5.2 and 5.3.
Note: Company's chop should be stamped on all the front covers/pages of the documents submitted. All photocopy test reports submitted to the Water Supplies Department (WSD) should be certified as true copy. The participant is also required to provide the original copy of the test reports if requested by WSD.

After submission of all necessary information, the applicant will be notified of the result within 17 working days. If the application is accepted, WSD will issue a registration certificate and the soft copy of the water efficiency labels (full and simplified versions) to the successful applicant. The successful applicant can then produce the labels and affix/print the respective labels to the water closets or its packing at a prominent location.

Details of the water closets registered under this scheme will be kept in a register maintained by WSD. The register will be uploaded to WSD's website for public information.