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Enquiry, Complaints and Suggestion Form

Please read the "Personal Information Collection Statement" before submitting the form.


If you have any enquiries, comments or suggestions on our services, you are welcome to write to us by completing the form below and then click the 'send' button. If you want to send us any attachments for reference, please write to us with your attachments by e-mail to wsdinfo@wsd.gov.hk


(Please do NOT use special characters in the textboxes below including & │* ~ < > ^ [ ] { } $ )




(For water account related matters only)


Please do NOT input any sensitive data including the HKID No., credit cards’ information and passwords.


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