Application for refixing a meter will be required usually when there is a change of occupancy of a premises and the meter has been removed at the request of the previous registered consumer for termination of supply.

When applying for refixing of a meter, you should complete and return to the Water Authority Forms WWO 542 either by mail to this Office or in person to any of our Customer Enquiry Centres.

Inspection to your premises will be conducted to check whether the plumbing installations are compiled with the Waterworks Regulations. If they comply, the meter will be refixed; otherwise, modifications will be required.

You will be informed in the approval letter to employ a licensed plumber to submit proposals by completing Form WWO 46 for our vetting and approval before commencing work.

Please ensure that the licensed plumber will report to this Office the completion of works by using Form WWO 46, so that an inspection can be made. Refixing of meter will only be carried out after the modification works are found satisfactory and payment of the refixing fee and water deposit are made.