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(All publications are available in both English and Chinese except where indicated)

 

Guidance Notes on PDF File Format

 

Annual Reports
Title
Distribution Offices
Annual Report - Water Supplies Department 2011 - 2012 Public Libraries
Annual Report - Water Supplies Department (Archive) Public Libraries
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Booklets
Title
Distribution Offices
Consumer Guidebook (November 2012) PDF. Customer Enquiry Centres, Public Relations Unit, Regional Offices, Meter Workshop, District Offices & Housing Department
Fresh Water Plumbing Maintenance Guide (November 2008) Customer Enquiry Centres & Public Relations Unit
Key Facts (August 2012) Public Relations Unit
Tai Tam Waterworks Heritage Trail Information Pamphlet Customer Enquiry Centres, Public Relations Unit, Regional Offices & District Offices
Total Water Management in Hong Kong PDF. Public Relations Unit
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Leaflets
Title
Distribution Offices
A Guide to Cleansing of Fresh Water Storage Tanks Customer Enquiry Centres, Public Relations Unit, Regional Offices & District Offices
Advice for Consumers on High Consumption Customer Enquiry Centres & Customer Telephone Enquiry Centre
Effect of Red Tides on Seawater for Toilet Flushing Public Relations Unit
Employment of Licensed Plumbers Customer Enquiry Centres, Public Relations Unit & Regional Offices
Facts About Water Customer Enquiry Centres, Public Relations Unit & Regional Offices
Fun of Fishing in HK Reservoirs Customer Enquiry Centres & Public Relations Unit
How to Apply for Water Supply Customer Enquiry Centres, Public Relations Unit & Regional Offices
Installation of Electric Thermal Storage Type Water Heater for Domestic Purpose Customer Enquiry Centres, Public Relations Unit & Regional Offices
Little Drop's Marvellous Journey Public Relations Unit, Sha Tin Water Treatment Works, Pak Kong Water Treatment Works & Ma On Shan Water Treatment Works
Ma On Shan Water Treatment Works Public Relations Unit & Ma On Shan Water Treatment Works
Maintenance of Water Supply Systems in Private Housing Estates / Buildings Customer Enquiry Centres, Public Relations Unit & Regional Offices
Meter Testing Laboratory Customer Enquiry Centres, Public Relations Unit & Meter Testing Laboratory
Ngau Tam Mei Water Treatment Works Public Relations Unit & Ngau Tam Mei Water Treatment Works
Pak Kong Water Treatment Works Public Relations Unit & Pak Kong Water Treatment Works
Proper Use of Fire Fighting Hose Reels in Buildings Customer Enquiry Centres, Public Relations Unit & Regional Offices
Quality Water Recognition Scheme for Buildings Brief Introduction Customer Enquiry Centres & Public Relations Unit
Sha Tin Water Treatment Works Public Relations Unit & Sha Tin Water Treatment Works
Siu Ho Wan Water Treatment Works Public Relations Unit & Siu Ho Wan Water Treatment Works
Tai Po Water Treatment Works Public Relations Unit & Tai Po Water Treatment Works
Testing of Meters under Waterworks Regulation 30, Chapter 102 Customer Enquiry Centres & Customer Telephone Enquiry Centre
The Use of Water Purifiers / Filters by Consumers Customer Enquiry Centres, Public Relations Unit & Regional Offices
Water Supply Technical Fault Complaints Customer Enquiry Centres, Public Relations Unit & Regional Offices
Water Treatment and Quality Control in Hong Kong Customer Enquiry Centres, Public Relations Unit & Regional Offices
Guidelines on Water Supply Application for Food Business (Restaurant/Kitchen) PDF. Customer Enquiry Centres 
Tai Tam Tuk Raw Water Pumping Station Public Relations Unit
Unlawful Taking of Water is Prohibited Public Relations Unit
Water Conservation Starts from Home Public Relations Unit
Water Conservation Starts from Home (Indonesian version) PDF. Public Relations Unit
Water Conservation Starts from Home (Thai version) PDF. Public Relations Unit
Water Conservation Starts from Home (Tagalog version) PDF. Public Relations Unit
Water Efficiency Labelling Scheme - Showers for Bathing Public Relations Unit
Water Efficiency Labelling Scheme - Water Taps Public Relations Unit
Water Efficiency Labelling Scheme - Washing Machine Public Relations Unit
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Newsletters
Title
Distribution Offices
Waterlink Newsletter Issue No. 63 Customer Enquiry Centres, Public Relations Unit, Regional Offices, Sha Tin Water Treatment Works, Ma On Shan Water Treatment Works, Meter Workshop, District Offices & Estate Offices of Housing Department
Waterlink Newsletter Issue No. 49 - 63 Public Relations Unit
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Performance Pledge
Title
Distribution Offices
Performance Pledge 2012/13 Customer Enquiry Centres, Public Relations Unit, Regional Offices, Meter Workshop & District Offices
Performance Pledge Leaflet 2012/13 Public Relations Unit
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Posters / Stickers
Title
Distribution Offices
Poster on "Inspect and maintain plumbing regularly to prevent water leaks" (A1 & A4 size) Customer Enquiry Centres, Public Relations Unit & District Offices
Poster on "Save Water for the Future Every Drop Counts" (A1 & A4 size) PDF. Customer Enquiry Centres, Public Relations Unit, Regional Offices & District Offices
Poster on "Quality Water Recognition Scheme for Buildings" Public Relations Unit
Poster on "Water Conservation Starts from Home" (A1 & A4 size) Public Relations Unit
Poster on "Water Conservation Starts from Home" Indonesian version (A2 size) PDF. Public Relations Unit
Poster on "Water Conservation Starts from Home" Thai version (A2 size) PDF. Public Relations Unit
Poster on "Water Conservation Starts from Home" Tagalog version (A2 size) PDF. Public Relations Unit
Poster on "Save Water Take Shorter Showers" (A1 & A4 size) PDF. Public Relations Unit
Sticker on "Treasure every drop" PDF. Customer Enquiry Centres & Public Relations Unit
Warning Sticker on "Misuse of Fire Services Water" Customer Enquiry Centres, Public Relations Unit & Regional Offices
Warning Sticker on "Misuse of Flushing Water" Customer Enquiry Centres, Public Relations Unit & Regional Offices