Water Supply

Form No.	Form Title	Download Form	Fillable PDF Form	Guidance Notes
WWO 46	Notification/Application for Constructing, Installing, Altering or Removing an Inside Service or Fire Service
WWO 542	Application for Water Supply/Request for Work to be Carried out by the Water Authority
	Request for Temporary Water Supply for Planned Suspension
WWO 132	Application for Certificate Regarding Water Supply Availability/Connection
WWO 1143	Application for Water Meter Removal and Water Supply Disconnection due to Building Demolition		N/A	N/A

Water Account

Form No.	Form Title	Download Form	Fillable PDF Form	Guidance Notes
Taking up or Closing Water Account
WWO 1	Application for Taking Up of Consumership and Undertaking referred to in Section 7 of the Waterworks Ordinance (Chapter 102) and Section 5 of the Sewage Services Ordinance (Chapter 463)
	Classification of Water Consumer Accounts (for non-domestic supply only)	N/A	N/A
WWO 1145	Joint Application for Change of Consumership		N/A
WWO 243	Application for Termination of Consumership and Refund of Water Deposit
Refund of Water Deposit
WWO 213	Loss of Water Deposit Receipt - Application for Refund		N/A
WWO 365	Letter of Indemnity (for refund of deposit / charges of deceased consumers)
WWO 368	Letter of Indemnity (for refund of deposit / charges)

Water Bills

Form No.	Form Title	Download Form	Fillable PDF Form	Guidance Notes
Payment Methods
WWO 1054	Direct Debit Authorisation Form for Payment of Charges Issued by the Water Authority
N/A	Cancellation of Direct Debit Authorization for Payment of Charges issued by the Water Authority
Bill Language and Bill Routing
WWO 227	Notification of Change of Mailing Address			N/A
N/A	Change of bill Language Form		N/A
Update of Personal Particulars
N/A	Amend Account Detail Form		N/A

Plumber's Licence

Form No.	Form Title	Download Form	Fillable PDF Form	Guidance Notes
WWO 495	Application for Issue of a Grade I Plumber's Licence
N/A	Application for Renewal/Re-issue of a Plumber's Licence
N/A	Application for Change of Particulars of a Licensed Plumber

Quality Water Recognition Scheme for Buildings

Form No.	Form Title	Download Form	Fillable PDF Form	Guidance Notes
N/A	Quality Water Recognition Scheme for Buildings Application/Renewal Form		N/A

Voluntary Water Efficiency Labelling Scheme on Showers for Bathing (Proforma Letter of Application)

Form No.	Form Title	Download Form	Fillable PDF Form	Guidance Notes
N/A	Voluntary Water Efficiency Labelling Scheme on Showers for Bathing (Proforma Letter of Application)		N/A

Other Forms

Form No.	Form Title	Download Form	Fillable PDF Form	Guidance Notes
N/A	Application for Access to Information
N/A	Application for Visit to Water Treatment Works
N/A	Application for Fishing Licence