| Form No. | Form Title | Download Form | Fillable PDF Form | Guidance Notes |
|---|---|---|---|---|
| WWO 46 | Notification/Application for Constructing, Installing, Altering or Removing an Inside Service or Fire Service | |
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| WWO 542 | Application for Water Supply/Request for Work to be Carried out by the Water Authority | |
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| Request for Temporary Water Supply for Planned Suspension | ||||
| WWO 132 | Application for Certificate Regarding Water Supply Availability/Connection | |
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| WWO 1143 | Application for Water Meter Removal and Water Supply Disconnection due to Building Demolition | |
N/A | N/A |
| Form No. | Form Title | Download Form | Fillable PDF Form | Guidance Notes |
|---|---|---|---|---|
| Taking up or Closing Water Account | ||||
| WWO 1 | Application for Taking Up of Consumership and Undertaking referred to in Section 7 of the Waterworks Ordinance (Chapter 102) and Section 5 of the Sewage Services Ordinance (Chapter 463) | |
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| Classification of Water Consumer Accounts (for non-domestic supply only) | N/A | N/A | |
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| WWO 1145 | Joint Application for Change of Consumership | |
N/A | |
| WWO 243 | Application for Termination of Consumership and Refund of Water Deposit | |
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| Refund of Water Deposit | ||||
| WWO 213 | Application for Refund - Loss of Water Deposit Receipt | |
N/A | |
| WWO 365 | Letter of Indemnity (for refund of deposit / charges of deceased consumers) | |
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| WWO 368 | Letter of Indemnity (for refund of deposit / charges) | |
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| Form No. | Form Title | Download Form | Fillable PDF Form | Guidance Notes |
|---|---|---|---|---|
| Payment Methods | ||||
| WWO 1054 | Direct Debit Authorisation Form for Payment of Charges Issued by the Water Authority | |
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| N/A | Cancellation of Direct Debit Authorization for Payment of Charges issued by the Water Authority | |
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| Bill Language and Bill Routing | ||||
| WWO 227 | Notification of Change of Mailing Address | |
|
N/A |
| N/A | Change of bill Language Form | |
N/A | |
| Update of Personal Particulars | ||||
| N/A | Amend Account Detail Form | |
N/A | |
| Form No. | Form Title | Download Form | Fillable PDF Form | Guidance Notes |
|---|---|---|---|---|
| WWO 495 | Application for Issue of a Grade I Plumber's Licence | |
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| N/A | Application for Renewal/Re-issue of a Plumber's Licence | |
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| N/A | Application for Change of Particulars of a Licensed Plumber | |
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Quality Water Recognition Scheme for Buildings
| Form No. | Form Title | Download Form | Fillable PDF Form | Guidance Notes |
|---|---|---|---|---|
| N/A | Quality Water Recognition Scheme for Buildings Application/Renewal Form | |
N/A | |
Voluntary Water Efficiency Labelling Scheme (Proforma Letter of Application and Supplementary Form)
| Form No. | Form Title | Download Form | Fillable PDF Form | Guidance Notes |
|---|---|---|---|---|
| N/A | Voluntary Water Efficiency Labelling Scheme on Showers for Bathing (Proforma Letter of Application) | |
N/A | |
| N/A | Voluntary Water Efficiency Labelling Scheme on Water Taps (Proforma Letter of Application) | |
N/A | |
| N/A | Voluntary Water Efficiency Labelling Scheme on Washing Machines (Proforma Letter of Application) | |
N/A | |
| Voluntary Water Efficiency Labelling Scheme on Washing Machines (Supplementary Form 1) | |
N/A | |
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| N/A | Voluntary Water Efficiency Labelling Scheme on Urinal Equipment (Proforma Letter of Application) | |
N/A | |
| Form No. | Form Title | Download Form | Fillable PDF Form | Guidance Notes |
|---|---|---|---|---|
| N/A | Application for Access to Information | |
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| N/A | Application for Visit to Water Treatment Works | |
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| N/A | Application for Fishing Licence | |
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