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- To excel in satisfying customers' needs for the provision of quality water services
- To provide
a reliable and adequate supply of wholesome
potable water and sea water to our customers
in the most cost-effective way
- To adopt
a customer-oriented approach in our services
- To maintain
and motivate an effective, efficient
and committed workforce to serve the community
- To remain conscious of our responsibilities towards the environment
- To make the best use of resources and technology in our striving for continuous improvement in services
- Customer satisfaction
- Reliability
- Environmental
awareness
- Dedication
- Improvement
- Teamwork
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