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Electronic Bill Presentment and Payment (EBPP) Service

Electronic Bill Presentment and Payment (EBPP) Service is a one-stop service platform developed by the Hong Kong Monetary Authority and the banking industry. It allows enrolled customers to receive, view, manage and pay different merchants' e-bills via Internet banking account of the participating bank. Please view the list of EBPP participating banks.

Water Supplies Department is one of the participating merchants providing the EBPP service relating to water bills with effect from 1 September 2015.

The benefits of using EBPP services are :

After the successful registration of the service through the participating bank, you will receive the e-bill summary of your water bill at your Internet banking account. The bill summary contains the key information, including Account Number, Bill Issue Date, Total Amount Due, and Payment Due Date. You can conveniently pay your bill through your Internet banking account using this platform.

For enquiries on the registration procedures, please contact your bank directly. You may also refer to the FAQ for details.

Do you want to receive your electronic water bill by email?

No matter whether you are using the EBPP service, if you are currently receiving your water bill by post, please apply for our e-Bill Service now. You can help saving the environment and receive your water bill by email at your designated email address to replace the paper water bill by post.

Promotional Resources

Electronic Bill Presentment and Payment Service Poster

Electronic Bill Presentment and Payment Service Poster (Original PDF version)
Electronic Bill Presentment and Payment Service Poster (Accessible PDF version)

Electronic Bill Presentment and Payment Service Leaflet

Electronic Bill Presentment and Payment Service Leaflet (Original PDF version)
Electronic Bill Presentment and Payment Service Leaflet (Accessible PDF version)

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Electronic Bill Presentment and Payment Service Brochure

Electronic Bill Presentment and Payment Service Brochure (Original PDF version)
Electronic Bill Presentment and Payment Service Brochure (Accessible PDF version)