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Organisation Chart

Please click on the name of branch / division / unit to view its functions and organisation structure :-

[Organisation Chart of Water Supplies Department]

Director of Water Supplies, Mr. Enoch LAM Tin Sing, JP (Tel. No.: 2829 4400)

Deputy Director of Water Supplies, Mr. WONG Chung Leung (Tel. No.: 2829 4466)

 

Customer Services Branch [Organisation of Customer Services Branch]
Officer-in-charge :
Assistant Director / Customer Services
Mr. LAM Ching Man (Tel. No. : 2829 4367)
Principal Functions and Duties :
  • Oversee all customer services functions
  • Administer all customer accounts
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Development Branch [Organisation of Development Branch]
Officer-in-charge :
Assistant Director / Development
Mr. CHAU Sai Wai (Tel. No. : 2829 4361)
Principal Functions and Duties :
  • Forecast and monitoring of water demand
  • Administer planning policy, resources planning and supply planning 
  • Control of the quality of water supplies to ensure compliance with approved standards.
  • Administer water loss management and water conservation
  • Administer grade and quality management and training activities
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Finance Branch [Organisation of Finance Branch]
Officer-in-charge :
Assistant Director / Finance
Mr. LEE Kwong Ming, JP (Tel. No : 2829 4402)
Principal Functions and Duties :
  • Departmental financial and accounting functions including revenue, expenditure, budgetary control, annual estimates, resource allocation, and internal controls.
  • Waterworks Operating Accounts and fees and charges
  • Billing, enquiry, complaints, debt collection and accounting matters related to water bills and deposits
  • Customer Care and Billing System
  • Procurement and Supplies functions
  • Meter reading
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Mechanical and Electrical Branch [Organisation of Mechanical and Electrical Branch]
Officer-in-charge :
Assistant Director / Mechanical & Electrical
Mr. WONG Man Ching (Tel. No. : 2829 4357)
Principal Functions and Duties :
  • Design, procurement and installation of mechanical and electrical plant and equipment
  • Maintenance of mechanical and electrical plant and equipment
  • Advising on safe working practices/measures in waterworks installations and projects
  • Development and maintenance of Information Systems
  • Management of departmental data
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New Works Branch [Organisation of New Works Branch]
Officer-in-charge :
Assistant Director / New Works
Mr. LEUNG Wing Lim, JP (Tel. No. : 2829 4365)
Principal Functions and Duties :
  • Planning of waterworks projects
  • Design and prepare tender documents for waterworks projects
  • Supervising the construction and commissioning of waterworks projects
  • Monitoring consultant's work on waterworks projects
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Operations Branch [Organisation of Operations Branch]
Officer-in-charge :
Assistant Director / Operations
Mr. CHIN Chu Sum, JP (Tel. No. : 2829 4355)
Principal Functions and Duties :
  • Control and management of water catchments and waterworks installations
  • Operation and maintenance of water supply and distribution systems
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Task Force
Officer-in-charge :
Assistant Director / Task Force
Mr. LEUNG Chung Lap (Tel. No. : 2294 2741)
Principal Functions and Duties :
  • To carry out investigation to ascertain the causes of the recent incidents leading to presence of lead in water drawn by households;
  • To recommend measures to prevent recurrence of similar incidents in future; and
  • To follow up on a recent case of Legionnaires' disease found at Kai Ching Estate.
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Contract Advisory Unit
Officer-in-charge :
Senior Engineer / Contract Advisor
Mr. LOK Chi Chung (Tel. No. : 2829 5602)
Principal Functions and Duties :
  • Internal technical audits
  • Advising procedures and claims related to engineering contracts
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Public Relations Unit
Officer-in-charge :
Senior Engineer / Public Relations
Mr. WONG Man Kei (Tel. No. : 2829 4351)
Principal Functions and Duties :
  • Promotion of department's public and customer relations
  • Monitoring handling of complaints and enquiries
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Departmental Administration Division [Organisation of Departmental Administration Division]
Officer-in-charge :
Departmental Secretary
Mr. LI Wan Suen, Clement (Tel. No. : 2829 4411)
Principal Functions and Duties :
  • Implementation of general departmental policies
  • Recruitment and administration of staff
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General Administration Section
Officer-in-charge :
Senior Engineer / Headquarter
Mr. CHOI Lok Wong (Tel. No. : 2829 4709)
Principal Functions and Duties :
  • General administration
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Internal Audit Section
Officer-in-charge :
Senior Treasury Accountant / Internal Audit
Mr. LI Wing Shing  (Tel. No. : 2829 5612)
Principal Functions and Duties :
  • Internal audit to all financial and non-financial systems
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Telephone Directory of the Government of the HKSAR And Related Organisations

Director of Water Supplies, Mr. Enoch LAM Tin Sing, JP (Tel. No.: 2829 4400) Deputy Director of Water Supplies, Mr. WONG Chung Leung(Tel. No.: 2829 4466) Customer Services Branch Development Branch Finance Branch Mechanical & Electrical Branch New Works Branch Operations Branch Internal Audit Section Contract Advisory Unit Public Relations Unit Departmental Administration Division General Administration Section Task Force